Privacy policy

Privacy Policy for AriseHerboMeds.in

_Last Updated: [7 march 2024]_

Welcome to AriseHerboMeds.in. Your privacy is critical to us. This Privacy Policy outlines the types of information we gather from your interaction with our website and how we use, maintain, protect, and disclose that information.

**1. Acceptance of Policy**

By accessing, browsing, or using AriseHerboMeds.in, you acknowledge that you have read, understood, and agree to the data practices described in this Privacy Policy.

**2. Information Collection**

(a) Personal Information: We may collect personal information that identifies you such as name, address, email address, phone number, and payment details when you place an order or register on our site.

(b) Non-Personal Information: We collect non-personal identification information such as browser name, device type, and technical information regarding your means of connection to our website.

**3. Use of Information**

The information we collect may be used to:

– Process transactions

– Send periodic emails regarding your order or other products and services

– Improve customer service

– Personalize user experience

– Improve our website

**4. Information Sharing**

We do not sell, trade, or rent users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

**5. Third-Party Services**

Third-party service providers are employed to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

**6. Data Security**

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

**7. Cookies**

Our website may use “cookies” to enhance user experience. Your web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent.

**8. Your Rights**

You have the right to access, update, or delete the information we have on you. If you wish to exercise these rights, please contact us.

**9. Changes to This Privacy Policy**

AriseHerboMeds.in has the discretion to update this privacy policy at any time. We encourage users to frequently check this page for any changes. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

**10. Contacting Us**

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Email: info@arisebomeds.in

Phone: +91-7717650857

By using our website, you consent to our Privacy Policy.

Refund and Cancellation Policy:

Arise Herbomeds is committed to customer satisfaction, and we aim to provide a transparent and fair refund and cancellation process. Please review the following policy:

1. Refund Policy:
– If product is damaged or wrong product is delivered, Arise Herbomeds offers a full refund within 10 days of the original purchase date.
– To initiate a refund, please contact our customer support team at info@ariseherbomeds.in with pictures of damaged or wrong product and your order details.
– Refunds will be processed using the original payment method.

2. Cancellation Policy:
– You may cancel your order within 24 hours of placing it by contacting our customer support team.
– For cancellation requests received after 24 hours, we will make our best efforts to accommodate your request, but we cannot guarantee it.
– Cancellation requests can be sent to info@ariseherbomeds.in, including your order details.

3. Exceptions:
– Refunds or cancellations may not be applicable for digital products or services that have already been provided.
– If the product is damaged or defective, please contact us within 7 days of receiving it to arrange for a replacement or refund.

4. Contact Information:
– For any refund or cancellation inquiries, please reach out to our customer support team at info@ariseherbomeds.in

By using Arise Herbomeds’ services, you agree to abide by the terms of this Refund and Cancellation Policy. Arise Herbomeds reserves the right to modify or amend this policy at any time.

Delivery Timeline:

1. Minimum Delivery Timeline:
– Arise Herbomeds strives to dispatch orders as promptly as possible. The minimum delivery timeline for standard shipping is within 3-5 business days from the date of order confirmation.
– Expedited shipping options are available for faster delivery, with a minimum timeline of 1-2 business days.

2. Maximum Delivery Timeline:
– In rare cases, external factors such as unforeseen shipping delays or customs processing may affect the delivery timeline.
– The maximum delivery timeline for standard shipping is within 10-15 business days from the date of order confirmation.
– Expedited shipping remains subject to unforeseen circumstances but generally has a maximum timeline of 5 business days.

3. Order Tracking:
– Customers will receive a tracking number via email once the order is dispatched, allowing them to monitor the shipment’s progress.

4. International Shipments:
– For international orders, delivery timelines may vary based on the destination and customs procedures.
– The minimum international delivery timeline is within 7-10 business days, while the maximum timeline is within 20-25 business days.

5. Contact Information:
– For any delivery-related inquiries, customers can contact our shipping department at info@ariseherbomeds.in

Please note that the provided timelines are estimates, and actual delivery times may vary. Arise Herbomeds appreciates your understanding and patience in cases where unforeseen circumstances impact the delivery process.